Shipping Policy | Ruvorae Delivery Information
Order Processing Time
All orders are processed within 2-5 business days (excluding weekends and holidays). Once your order is ready to ship, we’ll send you a confirmation email with tracking details.
Shipping Times
We proudly ship worldwide! 🌍 Estimated delivery times are as follows:
- United States: 5-12 business days
- United Kingdom: 5-15 business days
- Germany, Spain, Sweden, France, Italy, Netherlands: 7-15 business days
- Other International Orders: 10-20 business days
Note: Shipping times may vary based on location, customs processing, and demand.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number. Please allow 2-5 business days for the tracking information to update after receiving the email.
Multiple Packages
To ensure faster delivery, your order may be shipped from different warehouses. This means your items might arrive in separate packages. If you receive part of your order, rest assured—the remaining items are on their way!
Customs, Duties & Taxes
Ruvorae is not responsible for any customs fees, duties, or taxes that may apply to your order. All additional charges imposed during or after shipping are the responsibility of the customer.
Shipping Issues
If your order has not arrived within the estimated delivery window or if you encounter any shipping issues, please contact us at info@ruvorae.com. We're here to help! 💌
Address Errors
Please double-check your shipping address before placing an order! If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to modify the delivery address.
Thank you for choosing Ruvorae—we can't wait to deliver something special to you! ✨